FAQ
Frequently Asked Questions
What is DuelWars™?
- DuelWars™ is an engaging balloon battle game featuring hand-crafted bamboo fighters. It's designed for players of all ages, making it perfect for family game nights, parties, and gatherings. The game combines strategy and quick reflexes for endless fun.
How do I play DuelWars™?
- Players equip their bamboo fighters with balloons and engage in battles, aiming to pop their opponent's balloon while protecting their own. The game is easy to learn, promoting strategic thinking and friendly competition.
What materials are used in DuelWars™?
- Our bamboo fighters are crafted from durable, high-quality wood materials, ensuring they withstand intense duels and provide long-lasting entertainment.
Where do you ships your products from?
- We ship from our partnered warehouses and factories located in the United States, Europe, and China. We are located in Los Angeles, CA & manafacture all products within the united states. Please expect your items to be shipped separately, if you order more than one item, as different factories specialize in different areas of manufacturing.
How long will it take for my order to arrive?
- Shipping times vary by customer location and product shipping location, however orders arrive in approximately 10-14 business days.
How long after my order is placed will it be shipped?
- Orders are typically processed and shipped within 3 business days, although during high demand times items may ship within 5 business days.
Where is your company located?
- Our headquarters is in the US while our warehouses are located across the United States, Europe, and China.
Will I receive a confirmation number after I place my order?
- Yes, all customers will receive a confirmation number to the email they provide during checkout.
Will I receive a confirmation number after placing my order?
- Yes, after placing your order, a confirmation email with your order number and details will be sent to the email address provided during checkout.
Is DuelWars™ suitable for children?
- Yes, DuelWars™ is designed for players of all ages. However, adult supervision is recommended for younger children to ensure safe play.
How can I pay?
- We accept all major credit cards: Visa, MasterCard, Discover; and PayPal